Forgot my password
If you’ve forgotten your password:
- Go to the login page and press Forgot your password?
- Enter the email address used to sign in to the account. You’ll receive a password reset email within 2 minutes.
- Click on the link in the message or copy the confirmation code and paste it into the field on the login screen to finish setting your new password.
Forgot my email
Your email is also your username for logging in to MarketMuse. If you’ve forgotten the email you signed up with, or you just want to change it, email us at support@marketmuse.com or, where available, make your request in chat.
Changing your password
If you know your password and want to change it:
- Go to Settings (found on the left-side Navigation Bar) and click on the Account tab.
- Add your new password in the appropriate field and press enter.
- Put your existing password into the next field and press enter.